How to Access Your Work Schedule as a Starbucks Partner (Employee)

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To see your Starbucks work schedule, all you need to do is visit the Starbucks Partner Central Hub on your computer or phone or log into the Workjam app. The login information for both might have been provided when you were first hired, but if you forget it, you can always ask your store manager for assistance. Keep reading to learn how you can not only access your work schedule, but your paid sick time, paid time off, and pay statements (stubs) using these handy resources.

• Check your schedule on the Starbucks Partner Central Hub when you enter your partner number and password provided to you during the onboarding process.
• You can also view your schedule on the Workjam app on the “Schedule” tab. Download the app and log in with your Global Username and password.
• On the Partner Central Hub and Workjam app, you can also see your available paid sick days, paid time off, and all your recent pay stubs.

Checking Your Starbucks Schedule

• Starbucks posts their weekly work schedules at least 14 days in advance, posting the current week plus two weeks after that. [1] X Research source
• If you have trouble with the Partner Central Hub, contact your store manager or call the Partner Contact Center (PCC) at 888-7289-411. [2] X Research source

• Your Global Username was most likely provided to you at the time of onboarding and is formatted as an email ending with the tag @starbucks.com (like US12345678@starbucks.com).

Ask your store manager for a copy of the schedule. If you can’t access the Starbucks Partner Hub or App, ask your manager for a physical copy of the schedule to take home with you. You can also ask them for assistance with the Hub or App if you’re having trouble navigating it.

• If there’s a mistake in your schedule or if your work schedule conflicts with your availability, contact your store manager immediately.

Checking Your Available Paid Sick Time Hours

• As an employee, you get 1 hour of sick time for every 25 hours you work, and you can use it as soon as you earn it. [4] X Research source
  • There’s no maximum amount of sick days you can earn, but you can only carry up to 520 hours of sick time from year to year (January 1 to December 31). [5] X Research source
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  Requesting Paid Time Off or a Leave of Absence

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  • If you log into the Hub from your personal device, you can’t change anything or request time off—you can only view the information. [8] X Research source
  • Retail hourly partners begin to accrue vacation time after 12 months of continuous service from their hire date. [9] X Research source
    • 12 but less than 36 completed months of service = 40 hour maximum accrual (64 in CA)
    • 36 but less than 60 completed months of service = 80 hour maximum accrual (127 in CA)
    • 60 or more completed months of service = 120 hour maximum accrual (190 in CA)

    

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    • In addition, Military Leave, Personal Leave, and Career Coffee Break (sabbatical) may be available to eligible employees. [13] X Research source
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    Checking Your Pay Stubs

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    • You might also be able to access your pay stubs on the ADP app.
      • Enter the Employer Code provided by your store manager, then enter the rest of your personal information. Once you log in, you can see all your new pay stubs.

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